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<  WinPCSIGN Software  ~  problem with winpcsign 2007 vista pro and windows vista

neographic
Posted: Thu Jun 04, 2009 2:50 pm Reply with quote
Joined: 03 Jun 2009 Posts: 3
i have 2 problems

first is sometimes when i cut i have spikes in my cut vinyl like thorns on roses or it when cutting a circle it will cut a circle with straight lines.

second is when in winpcsign on windows vista the screen will distort and freeze is there any upgrades or patches i need to stop this happening

thanks

martin
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Ivan
Posted: Tue Jun 09, 2009 1:19 am Reply with quote
Joined: 19 Apr 2007 Posts: 353 Location: Montreal
Never see screen distort and freeze on Windows Vista!! i need more information.

Cut a circle with straight lines
I see this problem only when you cut imported file like AI and EPS. I recommend check size and break grouped logos

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neographic
Posted: Sat Jun 13, 2009 4:10 pm Reply with quote
Joined: 03 Jun 2009 Posts: 3
hi ivan

sorted the problem as i had redone my computer and forgot to download the update downloaded the up date it sorted it but i know have the problem where when i go to use registration marksi get a series of numbers and a diagonal line with the graphic gone i thenclose reopen and the file is fine try to do registration marks again and the same thing happened rebooted the comp and it is still doing it any help would be appreciated as i use registration marks alot

thanks

martin
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neographic
Posted: Tue Aug 04, 2009 12:34 pm Reply with quote
Joined: 03 Jun 2009 Posts: 3
right this is now really annoying and costly doesnt matter what i do i always get a problem with spikes in the cut path so can someone please get in contact with me at info@neographic.co.uk and sort this is it is definately a software issue
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Ivan
Posted: Tue Aug 04, 2009 4:37 pm Reply with quote
Joined: 19 Apr 2007 Posts: 353 Location: Montreal
Did you change Knife Offset value?.
From Cutting Control Panel , open Options and enter value from 10 to 14.

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Ivan Polanco, Sales manager/Support
Signmax.us Profesionnal signmaking ressources
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