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<  WinPCSIGN, error messages and solution  ~  Flashing lights and crashes

Zink
Posted: Sat Jun 27, 2009 1:55 am Reply with quote
Joined: 23 May 2009 Posts: 6 Location: canada
I'm halfway through a cut (roughly 5 minutes in) and the cutter stops with the red and green led's flashing really fast. I have to reset the plotter and reboot winpcsign pro. Why? Its happened 5 times now. I thought it might be the screensaver kicking in on my PC with XP so I switched that off and no change. Any ideas? I installed the new winpcsign pro update this morning, but this is the biggest file I have cut, nothing fancy just lots of text created in winpcsign, nothing imported.
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Ivan
Posted: Sat Jun 27, 2009 3:51 pm Reply with quote
Joined: 19 Apr 2007 Posts: 357 Location: Montreal
Can be the main or button card of the cutter. How long do you have this cutter?

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Ivan Polanco, Sales manager/Support
Signmax.us Profesionnal signmaking ressources
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Zink
Posted: Sun Jun 28, 2009 1:48 am Reply with quote
Joined: 23 May 2009 Posts: 6 Location: canada
Its the online/offline button. The cutter is about 6 weeks old.
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Ivan
Posted: Mon Jun 29, 2009 3:20 pm Reply with quote
Joined: 19 Apr 2007 Posts: 357 Location: Montreal
just contact Signmax by email, give your invoice or Ebay number and shipping address . They will send you the parts

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Ivan Polanco, Sales manager/Support
Signmax.us Profesionnal signmaking ressources
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Zink
Posted: Mon Jun 29, 2009 6:15 pm Reply with quote
Joined: 23 May 2009 Posts: 6 Location: canada
Thanks Ivan, will do.

Phil
ivan wrote:
just contact Signmax by email, give your invoice or Ebay number and shipping address . They will send you the parts
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