Joined: 19 Apr 2007
|This error can be related to Static. You need to check the environment. The cutter cannot be on carpet, or plastic. You may get static problem when you turn on your heater system. If your cutter is well connected and the driver is selected from plotter code, we recommend to check the static in your plotter.
To do so, you need to send your job to the plotter without vinyl and blade. If the cutter does not stop, that mean you plotter develops static. In this case we recommend anti-static product and a ground cable from your plotter.
We also recommend to change the power cable of the cutter.
1) Anti-static product: (A common static spray found in a local store, Wal-Mart or from our web site). Usually all of the "static electricity" will vanish when the RH is above 60%. Or, if we spray the machine with antistatic liquid.
Spray on the Vinyl Before Cutting.
Apply the spray to the pinch rollers, the sandbar (roller bar, underneath the vinyl), and
across the vinyl. This doesn’t have to be done every time you use the cutter, but it is
good practice to do this at least once a week or when changing vinyl in the cutter.
2) Ground the Machine
a) To ground the machine, place a wire on your plotter and connect it to your cutter stand and then to wall socket ground.
b) Check if your wall socket is grounded. I recommend to use a Ground detector device
Click to get more information how to ground the plotter
Check also plotter connection
3) In Windows Device Manager
a) Open Port (Com & LPT )
b) Open USB Serial Port ( Com)**
c) From Port setting change Flow control to: Xon /Xoff
4) **You can use your plotter connection using a Com port .
From WinPCSIGN / Plotter Code,
change to the suggested com (1 to 7)
here's an idea of a grounded cable, click to get a picture
Very important to check if your wall jacks is grounded:
Ivan Polanco, customer services
Signmax.us Profesionnal signmaking ressources